SERVICES
IT Asset Management
Cloud Distributed Design
IT Asset Management
Data Center
Cloud Distributed Design
IT Asset Management
Cloud Distributed Design
Cloud Distributed Design
Cloud Distributed Design
Policies and Warranties
Cloud Distributed Design
Cloud Distributed Design
SUPPORT ACTIVITIES
User assistance across all three support levels
Active Directory and licensing management
IT equipment inventory
Preventive and corrective maintenance for IT equipment
Ticket tracking through the Help Desk
System updates
Data backups
Hardware and software malfunction diagnosis
DATA CENTER
Ensuring the functionality and performance of Infrastructure and Telecommunications.
Management of:
- Physical and Virtual Servers
- Fortinet Firewall
- Access, Distribution, and Core Switches
- Access Points
- IP Telephony
- SAP Architecture Management
- Corporate Solutions Integration
- REMEDY Help Desk
- ISO 27001, 9001, and 20000 Certification
- ITIL v4